Service                                                   (916) 787-5600

VoicePlus technical services are delivered through a team of highly qualified professionals. Our in-depth knowledge and expertise ensure the success or every engagement we undertake. VoicePlus harnesses years of collective experience and nationwide resources to provide the services and support that is unmatched in the marketplace.

Services:

  • Consulting Services
    • Corporate Strategy – work with you to develop a strategy specifically for your organizations current and future needs
    • VoIP Network Readiness -- analyze your network to determine if it is prepared to support VoIP and make recommendations.
    • RFP Design and Evaluation – assist in designing and evaluating an RFP specific to your needs.
  • Professional Services
    • Project Management – single point of accountability to coordinate and manage all aspects of the implementation
    • Application Development and Customization – design detailed applications and strategies necessary to implement solutions to customer fit your business
    • Database Collection – create and define the customer database
    • Installation and System Integration – complete physical hardware and software installation including placement, testing and verification of system operation
    • Training/Education – Administrator, Operator, Train-the-Trainer, and End-User
    • On-Going Support / Maintenance – maintain equipment to ensure peak performance
    • Relocation Services – skilled personnel to help remove and reinstall equipment

To open a service ticket with VoicePlus Technical Support, please call 916-787-5600, Ext 2 for Service or email us at helpdesk@voiceplus.com

 

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