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Interactive
Intelligence, Inc.
For
the contact center, the enterprise and the remote and mobile
workforce, the Interactive Intelligence standards-based
all-in-one IP platform unifies every aspect of business
communications. For ACD routed multimedia interactions,
feature-rich IP PBX functionality, screen and call recording,
outbound dialing, voice and unified messaging, and more
- VoicePlus will align your business communications into
one powerful solution.
From
our call center software - including automatic call distribution
interactive voice response (IVR), speech recognition, Web
collaboration, remote agent support, supervisory monitoring,
predictive dialing call recording, reporting and more -
to SIP-based enterprise IP telephone enterprise messaging,
voicemail replacement, and customer self-service, the Interactive
Intelligence platform offers a flexible, easy-to-manage
alternative to proprietary, hardware-centric solutions.
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